Terms of Service

Last Updated: June 2026

Welcome to AddSWW. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.

• You are legally permitted to purchase and possess the products offered in your jurisdiction.

• All information you provide is accurate and complete.

We reserve the right to refuse service to anyone who violates these requirements.

2. Products and Services

AddSWW specializes in premium silicone companion dolls and related accessories.

Product images, descriptions, specifications, and colors are provided for reference purposes. Due to lighting, display settings, handcrafting processes, and production updates, slight variations may occur.

Such variations do not constitute defects.

3. Orders

When placing an order, you agree that:

• All information submitted is accurate.

• You are authorized to use the selected payment method.

• Your order may be subject to verification.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Request additional verification information.

4. Pricing

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

• Modify prices at any time.

• Correct pricing errors.

• Cancel orders affected by obvious pricing mistakes.

5. Payment

Payment must be completed before order processing unless a specific payment arrangement has been approved.

We accept payment through authorized third-party payment providers.

AddSWW does not store full payment card information.

6. Shipping and Delivery

We offer worldwide shipping where legally permitted.

Delivery times are estimates only and may be affected by:

• Customs inspections

• International transportation delays

• Weather conditions

• Local carrier operations

• Public holidays

AddSWW is not responsible for delays beyond our reasonable control.

7. Confidential Packaging

Customer privacy is important to us.

Orders are shipped using discreet packaging whenever possible. External packaging will not intentionally disclose the nature of the contents.

8. Returns and Refunds

Because many products are customized, made-to-order, or personal-use items, returns may be limited.

Returns or refunds may only be accepted under the conditions described in our Return & Refund Policy.

Customers must inspect products promptly upon delivery and report any issues within the specified time period.

9. Product Care

Customers are responsible for:

• Proper storage

• Routine cleaning

• Correct maintenance

• Following care instructions

Damage resulting from misuse, neglect, improper cleaning, modification, or unauthorized repairs is not covered.

10. Intellectual Property

All website content, including but not limited to:

• Logos

• Images

• Product descriptions

• Graphics

• Text

• Designs

are the property of AddSWW or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software.

• Interfere with website operations.

• Submit false or misleading information.

Violation of these rules may result in account suspension or legal action.

12. Limitation of Liability

To the maximum extent permitted by law, AddSWW shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of data

• Business interruption

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable order.

13. Warranty Disclaimer

All products and services are provided on an “as is” and “as available” basis.

Except where required by law, AddSWW makes no express or implied warranties regarding:

• Merchantability

• Fitness for a particular purpose

• Continuous website availability

• Error-free operation

14. Compliance With Local Laws

Customers are solely responsible for ensuring that the purchase, importation, possession, and use of products comply with local laws and regulations.

AddSWW shall not be responsible for customs restrictions, import prohibitions, or legal limitations in the customer’s jurisdiction.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect and process personal data.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international commercial practices and the laws governing the operation of our business.

18. Contact Information

For questions regarding these Terms of Service, please contact:

AddSWW Customer Support

Email: swwlee@addsww.org

Website: www.addsww.com

We will make reasonable efforts to respond to inquiries in a timely manner.